PowerSportsMax Complaints and Reviews

  • Bad customer service8 votes
  • Very poor service7 votes
  • Never again6 votes
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Do not buy from this company. I asked to speak to manager and apparently he does not take calls. Very shady. After putting moped together had gas gage not work and a leak. Refused to give a moped. Poor customer service. Also was unaware had to call in for the title. Did not state that on my invoice. Horrible experience. Add comment

  • Apr 11
  • Dealers
  • Pit Bike Ssr Sr125
  • 79

ok so yesterday 4-10-15 i tried to purchase a ssr 125 cc pit bike i was really excited then it said make an account to purchase this i tried at least 50 times to try to make an account so i called the customer service line and they said ur estimated wait time is 2 minutes i was like great after 20 minutes of waiting a little picked up and said hi please hold and put me back on hold i hung up and... Read more

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  • Apr 02
  • Dealers
  • Staff
  • 89

i was looking forward to doing business with this company since i own one of the biggest service and repair facilities on the east coast of Florida i called looking for a rim for one of our customers... i was told "we don't sell rims " and hung up on....i called a second time just to make sure we were not disconnected and was told a second time "sr i alredy told you we don't sell rims now stop... Read more

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  • Mar 25
  • Dealers
  • Ocean Springs, Mississippi
  • 125Cc Go Kart
  • 1
  • 1
  • 141

I really wish I could say something nice about the go kart but I can't because my children have not had the chance to ride it due to the fuel line has a hole in it, the battery won't hold a charge, and the carburetor doesn't work and pins keep getting stuck and leaking all the gas out. But it does look nice just sitting in my garage collecting dust. I order it 2/11/15 received it 2/19/15 but... Read more

Was this review helpful? 2 0

  • Feb 10
  • Service Centers and Customer Services
  • Atv
  • 341

Purchased 2 electric atvs for my kids, one has a faulty ignition switch. After several attempts to contact someone, finally got through to a kid who agreed to send me a replacement part. Yet to receive the part and sick of waiting on the phone. Don't bother sending an email on there website, they never respond. My suggestion, file complaints on BBB, state of California, and advertise how much... Read more

Was this review helpful? 1 0

  • Feb 08
  • Dealers
  • Baton Rouge, Louisiana
  • Atv J012
  • 154

Purchased this ATV in October, Ran for about 30 minutes and quit. Have gotten the run around from the company, hang ups, won't transfer to a manager, incompetent service technicians. Replaced the coil as instructed and ran for another 30 sec only to quit again. Again we have been unable to get any help from Powermax. They won't pay to fix the ATV at an outside shop, they claim other dealerships... Read more

Was this review helpful? 1 1

  • Feb 02
  • Service Centers and Customer Services
  • Virginia Beach, Virginia
  • Dirt Bike
  • 276

I purchased a mini dirt bike for my son, while I was deployed. When I returned home I put the bike together and did everything the instructions said to do. I got the bike to start, but it would never stay running for more than a minute or so. I called the company and got the run around, between being hung up on, sent to a voicemail, or just no answer at all it is clear that this company is a... Read more

Was this review helpful? 1 1

  • Jan 26
  • Dealers
  • Kandi 110Cc Go Kart
  • 193

I have filed with a dispute with the Texas Attorney General. I would encourage everyone to either file a dispute with them or the Attorney General in your state. This company needs to be shut down! Selling dangerous equipment and not honoring their warranty and they won't even answer the phone! Nothing but a bunch of thieves! I don't know how they can still be in business after all the complaints... Read more

Was this review helpful? 0 0

A horrible company coust. service the worst, did not ship product as decribed, refused to put a manager on the phone dismissive and rude never use this company. Left on hold on untill I was forced to hang up. I pray i never have to call again did not attempt to help me at all ..... Do not use this company!!!! Add comment

  • Jan 22
  • Dealers
  • Houston, Texas
  • Go Kart
  • 104

I have called numerous times trying to get ahold of a tech guy to help me figure out what the problem with our go kart is. I've been put on hold. Transferred to a survey. Told he wasn't taking calls until a certain time only to call back and he's magically gone for the day. Go cart won't stay running. Leaking gasoline everywhere. My son got it as his Christmas present and can't even ride it!... Read more

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