We bought a gokart for my grandson. The reviews were wonderful.
We had to put it together with no manual just a disc, lucky we had a computer! After we ran it two times, the motor messed up. My husband could see that motor was cracked. A major product defect.
Was almost impossible to get to anyone to talk to, and when we did, they were rude and totally unprofessional. And they expect us to pay 300 shipping when their product is not good? What if the next one is messed up and we have to pay again??
Horrible customer service and horrible product. We are contacting our credit card company to try and get our money back.
Product or Service Mentioned: Taotao Usa Go Kart.
Reason of review: Damaged or defective.
Monetary Loss: $1000.
Preferred solution: Deliver product or service ordered.
I didn't like: Cheap quality.