Not resolved

I ordered what I thought was a new scooter. It is "technically" new as it has not been used, however it is 5 years old!

Manufacturers date is 2007. I read the entire brochure and nothing is mentioned what year it is. I ordered a helmet with the order and I haven't received the helmet or "free gloves" that were part of the deal. (ordered May 22, now June 13) The rear brake didn't work.

On june 2nd I was told that a new Hydraulic rear brake assy would be sent. It has not been sent and is in a "reviewing" status.

Monetary Loss: $1800.

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