bought a Taotao powersport 150cc.they won't tell you when it ships until the day the trucking company calls and says they will deliver next day.
Scooter was poorly packaged. Shrink wrapped on a pallet with only the side kick stand for support that had fallen between boards on pallet. held up only by banding. while unwrapping i noticed heat guards on the muffler was dented in bad.
I took pictures. Calling them is another issue. a recording comes on and you pick who you want to speak to, then after about a minute waiting, your are disconnected. happens every time i try to call them.
through email, sent pictures, told them problem, sent parts request. they emailed me of $20 credit. no explanation on what to do with this.
in my opinion this company is terrible to deal with.product is so-so, you get what you pay for.
Review about: Taotao Usa Scooter.
Reason of review: Damaged or defective.
I didn't like: Unable to contact customer support, Poor business ethics, Customer support for damages.