bought a Taotao powersport 150cc. they won't tell you when it ships until the day the trucking company calls and says they will deliver next day.
Scooter was poorly packaged. Shrink wrapped on a pallet with only the side kick stand for support that had fallen between boards on pallet. held up only by banding. while unwrapping i noticed heat guards on the muffler was dented in bad.
I took pictures. Calling them is another issue. a recording comes on and you pick who you want to speak to, then after about a minute waiting, your are disconnected. happens every time i try to call them.
through email, sent pictures, told them problem, sent parts request. they emailed me of $20 credit. no explanation on what to do with this.
in my opinion this company is terrible to deal with. product is so-so, you get what you pay for.
Review about: Taotao Usa Scooter.
Reason of review: Damaged or defective.
I didn't like: Unable to contact customer support, Poor business ethics, Customer support for damages.