Update by user Apr 19, 2016
I was told to replace a working clutch because they don't have the part that keeps breaking. No concern for resolution.
Original review posted by user Apr 18, 2016
I bought an SSR sx50 for my son in December.After 2 months the springs started breaking.
Requested new springs twice and got two clutches. The springs break every 20 minutes now. What a joke. I cannot even get a personal call for resolution.
All i get is an email directed to my email not my name. Very impersonal. Each parts request takes 2-3 weeks to process. Its crazy.
Now they want pictures to "check" it. Check what? I cannot be more clear that the springs are breaking and my son cannot enjoy the bike. I even requested a call and received no response.
I don't want to submit parts request every time he rides.
I want a bike that doesn't break every single time.I am very disappointed with the bike and the lack of real interest in fixing the problem.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of bad customer service and cheap quality. Please immediately contact the author of this review to discuss bad quality of powersportsmax motorcycle. Powersportsmax needs to read this review and look into the issue (if any) according to poster's claims.